Return & Refund Policy
At Parvanya, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer returns, refunds, and replacements under the following terms:
1. Eligibility for Returns
Returns are accepted within 7 days of delivery.
The item must be unused, unwashed, and in original condition with all tags intact.
Customized or personalized products are not eligible for return.
2. Return Process
Contact us at Parvanyafashionhub@gmail.com or call 7490878758 to initiate a return.
Provide your order number and reason for the return.
Ship the product back to us using a secure packaging method.
3. Refunds
Once your return is received and inspected, we will notify you via email about the approval or rejection of your refund.
Approved refunds will be credited within 7–10 business days to your original payment method.
Shipping charges are non-refundable.
4. Exchanges & Replacements
We have a 7-day replacement and exchange policy. If the replacement or exchange is accepted, the product will be delivered within 5 days.
Currently, we do not offer direct exchanges. You may request a replacement or return the item for a refund and place a new order if desired.
5. Damaged or Defective Items
If your product arrives damaged or defective, contact us immediately.
We will provide a replacement or full refund after verifying the issue.
6. Contact Us
For any questions regarding returns, refunds, or replacements, reach us at:
Email: Parvanyafashionhub@gmail.com
Phone: 7490878758
We strive to ensure a smooth and hassle-free experience for all our customers.